Privacy Policy

1. Who We Are

CeeCee Mechanical Workshop (“we”, “us”, or “our”) is the Responsible Party for the personal information collected through this website and in connection with our vehicle servicing, repair and maintenance services.

2. Information We Collect

We collect personal information that you provide directly through our enquiry form, including:

• Your name and contact details (phone number and, optionally, email address)
• Your preferred method of contact
• Vehicle details: make, model, year, registration, mileage, fuel type and transmission
• The type of work required and a description of the issue
• Preferred timing and any other information you choose to share

We do not ask for ID numbers, banking details or other highly sensitive personal information through this website.

3. Why We Collect Your Information

We collect and use your information only to:

• Respond to your enquiry and provide a quote, callback or assessment
• Communicate with you about the work your vehicle needs
• Arrange servicing, repairs or maintenance you request
• Keep basic records for our own business and legal compliance purposes

4. Legal Basis for Processing

We process your personal information in line with the Protection of Personal Information Act, 2013 (POPIA). Our legal basis is your consent (given when you submit the enquiry form), the steps needed to respond to your request, and our legitimate interest in running the workshop.

5. How Your Information Is Handled

Enquiries submitted through this website are sent to us by email. This website does not store a database of submissions. We do not sell, rent or trade your personal information. We may share it only where required by law or to deliver the service you have requested.

Our enquiry form uses Cloudflare Turnstile to help prevent spam and abuse. Embedded services such as Google Maps may set their own cookies subject to their respective privacy policies.

6. How Long We Keep Your Information

We keep your information only for as long as necessary to respond to your enquiry and to meet any related business or legal obligations. You may ask us to delete your information where we are no longer required to keep it.

7. How We Protect Your Information

We take reasonable precautions to protect your personal information, including:

• Serving this website over a secure HTTPS connection
• Limiting access to enquiry information to those who need it
• Not collecting banking or other highly sensitive details through the site

No method of electronic transmission or storage is completely secure, but we commit to handling your information responsibly.

8. Your Rights Under POPIA

Under POPIA you have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information, subject to our legal obligations
• Object to the processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@ceeceemechanical.co.za.

9. Information Regulator

If you believe we have not handled your personal information appropriately, you may lodge a complaint with the Information Regulator of South Africa:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.